Customer Relations Representative - State Farm Agent Team Member

Insuranceofeverett; Everett (WA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Job summary

A local insurance agency in Everett is seeking a Customer Relations Representative to provide exceptional customer experiences and resolve inquiries. Ideal candidates will possess strong communication and problem-solving skills, with a background in customer service. This full-time role offers a competitive hourly wage of $20.00 - $25.00 and benefits including health insurance and paid time off. Opportunities for internal growth are available for motivated individuals.

Qualifications

• Experience in customer service preferred.
• Strong attention to detail and customer service skills.
• Desire to help people.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Grace Bocalan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $20.00 - $25.00 per hour

Full Time in Everett - WA

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time offTraining & development

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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