Customer Success Advisor - Flexible Schedule & Growth Path

Kathy Northrop - State Farm Agent; Everett (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Bonus based on performance

Competitive salary

Job summary

Kathy Northrop - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional experiences and support growth of the agency in Everett, WA. You will engage with clients, coordinate with team members, and anticipate community needs to drive service excellence.

The role emphasizes customer focus, empathy, and the opportunity for internal growth for driven, sales-minded candidates within a supportive agency environment.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Kathy Northrop - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional experiences and support growth of the agency in Everett, WA. You will engage with clients, coordinate with team members, and anticipate community needs to drive service excellence.

The role emphasizes customer focus, empathy, and the opportunity for internal growth for driven, sales-minded candidates within a supportive agency environment.