Customer Service Specialist - Flexible Hours & Tuition

K&G Fashion Superstore; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount on first purchase

Ongoing discounts at Tailored Brands

Job summary

K&G Fashion Superstore is hiring a Customer Service Representative to deliver a world-class shopping experience at our Memphis stores. You will engage customers, process purchases and returns, and support store operations to ensure a welcoming, efficient environment.

The role emphasizes friendly service, product knowledge, and teamwork. If you thrive in a fast-paced retail setting and enjoy helping customers express their style, join our team today.

Qualifications

• Experience delivering a world-class customer experience.
• Willingness to learn new programs and adapt to processes.
• Ability to work with associates at all levels and contribute to a positive environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions following SOPs.
• Incorporate suggestive selling when assisting customers and responding to inquiries.
• Assist with replenishing merchandise, floor layout, and housekeeping.
• Maintain knowledge of products, promotions and advertisements for customer inquiries.

Skills

Customer service

Team collaboration

Adaptability

Communication

Job description

K&G Fashion Superstore is hiring a Customer Service Representative to deliver a world-class shopping experience at our Memphis stores. You will engage customers, process purchases and returns, and support store operations to ensure a welcoming, efficient environment.

The role emphasizes friendly service, product knowledge, and teamwork. If you thrive in a fast-paced retail setting and enjoy helping customers express their style, join our team today.