Customer Service Pro - Flexible Hours & Tuition

K&G Fashion Superstore; Homewood (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount on first purchase

Tailored Brands store discounts

Job summary

K&G Fashion Superstore in Homewood, AL seeks a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits, while maintaining knowledge of current promotions.

This role emphasizes a friendly, proactive approach and ability to work with team members across departments. We value adaptability and a customer-ready mindset in a fast-paced retail environment.

Qualifications

• Customer service experience preferred.
• Desire to learn and adapt to new programs.
• Ability to work with associates at all levels.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions following SOPs.
• Offer suggestive selling and respond to customer inquiries and needs.
• Assist with replenishing merchandise, store layout, and floor stock management.
• Maintain awareness of product knowledge, POS instructions, and promotions.

Skills

Customer service

Team collaboration

Adaptability

Communication

Tools

POS system

Job description

K&G Fashion Superstore in Homewood, AL seeks a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits, while maintaining knowledge of current promotions.

This role emphasizes a friendly, proactive approach and ability to work with team members across departments. We value adaptability and a customer-ready mindset in a fast-paced retail environment.