Customer Service Specialist - Flexible Shifts & Tuition Aid

K&G Fashion Superstore; Irvington (NJ); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discount

Flexible schedules

Store discounts

Job summary

K&G Fashion Superstore is hiring Customer Service Representatives to ensure a seamless shopping experience. You will engage customers, process purchases, handle returns, and apply store policies with accuracy.

Responsibilities include assisting with replenishment, maintaining floor presentation, and using suggestive selling to meet sales goals. Flexible schedules and employee discounts are offered.

Qualifications

• Strong customer-service mindset with daily world-class experience.
• Ability to follow standardized procedures for purchases, returns and exchanges.
• Effective communication with colleagues at all levels and a positive attitude.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounts per SOPs.
• Use suggestive selling techniques when assisting customers.
• Assist with replenishing merchandise and maintaining store layout.
• Monitor stock and keep fitting rooms and floor areas organized.

Skills

Customer service

Communication

Team collaboration

Job description

K&G Fashion Superstore is hiring Customer Service Representatives to ensure a seamless shopping experience. You will engage customers, process purchases, handle returns, and apply store policies with accuracy.

Responsibilities include assisting with replenishment, maintaining floor presentation, and using suggestive selling to meet sales goals. Flexible schedules and employee discounts are offered.