Equipment & Customer Service Specialist

U-Haul; Texas; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance and prescriptionPlans

Paid holidays and vacation

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service and assist customers with equipment, rentals, and related products. You will inspect and maintain equipment, educate customers, and use U-Scan technology for managing rentals and inventory.

Responsibilities include moving and hooking up trucks, installing hitches, and handling propane and forklift tasks. Certification for certain duties is provided after employment, with opportunities for ongoing education through

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service and assist customers with equipment, rentals, and related products. You will inspect and maintain equipment, educate customers, and use U-Scan technology for managing rentals and inventory.

Responsibilities include moving and hooking up trucks, installing hitches, and handling propane and forklift tasks. Certification for certain duties is provided after employment, with opportunities for ongoing education through