Customer Service & Equipment Inspection Specialist

U-Haul; La Marque (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Vacation and sick days

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face of our service team. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers. You’ll inspect equipment, educate customers, and handle invoices and returns.

The role includes opportunities for propane and forklift certifications upon employment, ongoing training, and a path for career growth within U-Haul stores.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Driving

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face of our service team. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers. You’ll inspect equipment, educate customers, and handle invoices and returns.

The role includes opportunities for propane and forklift certifications upon employment, ongoing training, and a path for career growth within U-Haul stores.