Customer Service & Equipment Rentals Specialist

U-Haul International; Lynnwood (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Employee discounts on electronics

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers.

The role includes inspecting equipment, educating customers, generating invoices, and ongoing U-Haul education. Certifications for propane and forklift may be provided after employment.

Qualifications

• Valid driver’s license required.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered upon employment).
• Drive a forklift (certification offered upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers.

The role includes inspecting equipment, educating customers, generating invoices, and ongoing U-Haul education. Certifications for propane and forklift may be provided after employment.