Customer Service & Equipment Support Specialist

U-Haul; Los Angeles (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays & vacation

401(k) Savings Plan

Life insurance

Discounts on products

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face of the company, assisting customers with rentals, equipment inspection, and service inquiries. The role uses U-Scan technology to manage rentals and inventory, and involves moving trucks, inspecting equipment, and providing education on products.

Certifications for propane and forklift may be provided after employment. The position includes benefits, paid time off, and opportunities for advancement in a team-focused

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face of the company, assisting customers with rentals, equipment inspection, and service inquiries. The role uses U-Scan technology to manage rentals and inventory, and involves moving trucks, inspecting equipment, and providing education on products.

Certifications for propane and forklift may be provided after employment. The position includes benefits, paid time off, and opportunities for advancement in a team-focused