Customer Service Specialist - Dental Manufacturing

Staffmark Group; Carlsbad (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision coverage

Life Insurance

Disability Insurance

401(k) Plan

Supportive team environment

Job summary

Staffmark Group in Carlsbad, CA is seeking a Customer Service Representative. The role supports daily operations for a dental implant manufacturing company, handling orders, inquiries, and shipment tracking with a strong emphasis on customer satisfaction.

Required: high school diploma or GED, excellent verbal and written communication, data entry skills, and experience with CRM systems. Willingness to work Monday–Friday, 7:00 am–4:00 pm with competitive weekly pay and benefits.

Qualifications

• High school diploma or GED required.
• Experience in customer service, call center, or office support preferred.
• Experience using computers and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.

Responsibilities

• Process customer orders and respond to inquiries via phone and email.
• Provide product information and track shipments.
• Resolve order discrepancies and maintain accurate customer records.

Skills

Verbal communication

Written communication

Data entry

Organizational skills

Customer service

CRM experience

Education

High school diploma or GED

Tools

CRM software

Order processing systems

Microsoft Office

Job description

Staffmark Group in Carlsbad, CA is seeking a Customer Service Representative. The role supports daily operations for a dental implant manufacturing company, handling orders, inquiries, and shipment tracking with a strong emphasis on customer satisfaction.

Required: high school diploma or GED, excellent verbal and written communication, data entry skills, and experience with CRM systems. Willingness to work Monday–Friday, 7:00 am–4:00 pm with competitive weekly pay and benefits.