Customer Service Pro: Training, Growth & Benefits

Benetech; Wynantskill (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental

Life insurance

Long-term disability

401-k retirement plan

12 paid holidays

3 weeks paid time off to start

Job summary

Benetech in New York, NY is seeking a Customer Service Representative. No prior experience is required—we train the right candidates and support career growth from day one.

As part of the team, you will assist customers by phone, provide accurate information, and resolve issues with a positive, can-do attitude. Benefits include health, dental, life, long-term disability, 401(k), 12 paid holidays and 3 weeks paid time off to start.

Qualifications

• Politeness and courteous demeanor in all interactions.
• Strong organizational skills for tracking inquiries and resolutions.
• Clear and effective communication over the phone.
• Ability to quickly learn new technologies and systems.

Responsibilities

• Assist customers with inquiries, concerns, and feedback via phone.
• Provide accurate information and solutions to resolve issues.
• Maintain a positive and helpful attitude in all interactions.

Skills

Politeness

Organization

Communication skills

Tech literacy

Job description

Benetech in New York, NY is seeking a Customer Service Representative. No prior experience is required—we train the right candidates and support career growth from day one.

As part of the team, you will assist customers by phone, provide accurate information, and resolve issues with a positive, can-do attitude. Benefits include health, dental, life, long-term disability, 401(k), 12 paid holidays and 3 weeks paid time off to start.