Patient Care Call Center Specialist - Flexible Schedule

LEVINS DRUGS INC; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local pharmacy in New York seeks a dedicated Call Center Representative to provide excellent customer service. You will manage inbound calls, assist customers with inquiries, and resolve issues efficiently. Strong communication skills and a positive attitude are essential, along with a high school diploma. Previous experience is preferred but not required. We offer a competitive salary and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Previous customer service or call center experience preferred.
• Ability to work well in a team and adapt to changing situations.

Responsibilities

• Receiving and managing inbound calls from customers.
• Providing accurate information about products and services.
• Resolving customer issues and complaints professionally.

Skills

Excellent communication skills

Strong problem-solving abilities

Positive and patient attitude

Teamwork and adaptability

Proficiency in basic computer applications

Proficiency in a second language (Spanish, Russian, Bengali)

Education

High school diploma or equivalent

College education

Job description

A local pharmacy in New York seeks a dedicated Call Center Representative to provide excellent customer service. You will manage inbound calls, assist customers with inquiries, and resolve issues efficiently. Strong communication skills and a positive attitude are essential, along with a high school diploma. Previous experience is preferred but not required. We offer a competitive salary and opportunities for growth.