Customer Service Specialist - Data Entry & Call Center

SmartRecruiters, Inc.; Dallas (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Global Channel Management is a technology company specializing in recruiting and staff augmentation. The position requires prior call center experience and proficiency in Microsoft Office, Word, and Excel, along with data entry capabilities.

Hours are 10:00–19:00, Monday to Thursday, and 6:00–15:00 on Saturdays. Responsibilities include proactive communication with customers and clients by phone, email, or mail; maintaining database records; and drafting status reports on customer service issues.

Qualifications

• Prior call center experience required.
• Proficient in Microsoft Word and Excel.
• Data entry experience required.

Responsibilities

• Proactive communication with customers and clients via phone, email, or mail.
• Manage database records.
• Draft status reports on customer service issues.

Skills

Call center experience

Microsoft Office

Word

Excel

Data entry

Tools

Microsoft Office

Word

Excel

Job description

Global Channel Management is a technology company specializing in recruiting and staff augmentation. The position requires prior call center experience and proficiency in Microsoft Office, Word, and Excel, along with data entry capabilities.

Hours are 10:00–19:00, Monday to Thursday, and 6:00–15:00 on Saturdays. Responsibilities include proactive communication with customers and clients by phone, email, or mail; maintaining database records; and drafting status reports on customer service issues.