Customer Service

SmartRecruiters, Inc.; Dallas (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Global Channel Management is a technology company specializing in recruiting and staff augmentation. The position requires prior call center experience and proficiency in Microsoft Office, Word, and Excel, along with data entry capabilities.

Hours are 10:00–19:00, Monday to Thursday, and 6:00–15:00 on Saturdays. Responsibilities include proactive communication with customers and clients by phone, email, or mail; maintaining database records; and drafting status reports on customer service issues.

Qualifications

• Prior call center experience required.
• Proficient in Microsoft Word and Excel.
• Data entry experience required.

Responsibilities

• Proactive communication with customers and clients via phone, email, or mail.
• Manage database records.
• Draft status reports on customer service issues.

Skills

Call center experience

Microsoft Office

Word

Excel

Data entry

Tools

Microsoft Office

Word

Excel

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Job Description

prior call center experience and proficient in Microsoft Office, Word and Excel and have data entry experience.
Additional
duties may include proactive communication with customers and client
via telephone, e-mail, or regular mail; managing database records;
drafting status reports on customer service issue.

Qualifications

from 10 am to 7 pm Monday through Thursday and Saturday from 6 am to 3 pm

prior call center experience and proficient in Microsoft Office, Word and Excel and have data entry experience.

Additional Information

$14/hr

12 months+