Technical Support Specialist - Flexible Hours

SmartRecruiters, Inc.; Neenah (WI); On-site; USD 15,000 - 21,000; Full time

Job summary

Global Channel Management is a technology company delivering recruiting and staff augmentation solutions. This role involves educating clients on equipment and services, guiding assistance, and processing service requests for repairs, with a focus on client service excellence.

A high school diploma is required, with call center experience preferred. The position is on-site with standard business hours, and compensation is $13 per hour for an initial 3-month engagement.

Qualifications

• High school diploma or equivalent required.
• Proven organizational skills.
• Call Center experience preferred.
• Strong client service track record.

Responsibilities

• Educate clients regarding equipment and services.
• Provide direction for assistance.
• Qualify and process new sales opportunities.
• Process service requests for equipment repair.

Skills

Cisco

CompTIA

Microsoft Certification

Education

High school diploma

Computer Science Degree preferred

Job description

Global Channel Management is a technology company delivering recruiting and staff augmentation solutions. This role involves educating clients on equipment and services, guiding assistance, and processing service requests for repairs, with a focus on client service excellence.

A high school diploma is required, with call center experience preferred. The position is on-site with standard business hours, and compensation is $13 per hour for an initial 3-month engagement.