Call Center Rep

SmartRecruiters, Inc.; Mankato (MN); On-site; USD 14,000 - 19,000; Full time

Job summary

Global Channel Management in Minnesota is seeking an enthusiastic account manager role focused on call center support and sales. You will handle multiple screens, assist customers, and apply suggestive selling techniques to increase revenue while delivering a great experience.

The position requires strong communication, proficiency with Microsoft Office, and a high school diploma or equivalent. CT-H arrangements apply, with a starting pay of $12 per hour.

Qualifications

• Previous call center experience.
• Ability to multi-task through multiple computer screens to use resources efficiently.
• Strong communication skills.

Responsibilities

• Assist customers via call and chat channels with a focus on satisfaction.
• Apply suggestive selling techniques to increase sales while maintaining quality service.

Skills

Communication

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Previous call center experience

Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications:
Ability to multi-task through multiple computer screens to using
resources efficiently to create an amazing customer experience â
Strong communication skills

Proficiency with Microsoft Office
High School diploma or equivalent

Additional Information

$12hr

CTH