Call Center Representative

SmartRecruiters, Inc.; Mason (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Global Channel Management is a technology company that provides recruiting and staff augmentation services. We are seeking a Call Center Representative to support our operations in Mason, OH. The role requires about 1 year of call center experience and proficiency with MS Office.

You will work under standard hours and contribute to assisting callers while coordinating with vendor consultants. This position offers a short-term contract of 6 months at $13 per hour with potential for learning and

Qualifications

• Minimum 1 year of call center experience.

Responsibilities

• Research substitutions and alternatives with products that are unavailable or backordered.
• Assist caller by coordinating with other functional areas.
• Assist supervisor/trainer with new hire on-the-job training.

Skills

Call center

Tools

MS Office

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

HOURS OF OPERATION: 9:00 AM – 7:00 PM Monday – Friday; 9:00 AM – 6:00 PM on Saturday.

Call Center Representative needs 1 year

Call Center Representative requires:

MS office

Call center

Call Center Representative duties;

• Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
• Understand other functional areas to assist caller with concerns-
• Assist supervisor/trainer with new hire on-the-job training. Specifications

Additional Information

$13/hr

6 months