Customer Service Specialist

AppleOne Employment Services; Goleta (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Statutory sick pay

Job summary

AppleOne Employment Services in Goleta, CA is seeking a Customer Service Specialist for a temp-to-hire opportunity. This role suits an administrative and customer support professional who enjoys helping customers, solving problems, and keeping daily operations running smoothly.

You will be a key contact for customers, provide accurate information, support internal teams, and help create a positive service experience. Growth and teamwork are emphasized in a professional office environment.

Responsibilities

• Respond to customer inquiries by phone, email, or other communication channels in a timely and professional manner.
• Provide accurate information regarding orders, accounts, services, scheduling, or general customer needs.
• Research and resolve customer issues while documenting interactions clearly and accurately.
• Coordinate with internal departments to ensure customer requests are handled efficiently.
• Maintain organized records, update customer information, and support general administrative tasks.
• Deliver a positive customer experience through strong communication, patience, and attention to detail.

Job description

Job Summary

A Customer Service Specialist is needed for a temp-to-hire opportunity in Goleta, CA. This role is ideal for an administrative and customer support professional who enjoys helping customers, solving problems, and keeping daily operations running smoothly.

This position offers the opportunity to join a professional, team-oriented office environment where communication, reliability, and follow-through are valued. The Customer Service Specialist will serve as a key point of contact for customers, provide accurate information, support internal teams, and help create a positive service experience. Candidates who enjoy supportive leadership, collaborative teamwork, and the potential for long-term career growth will be a strong fit.

Key Responsibilities

• Respond to customer inquiries by phone, email, or other communication channels in a timely and professional manner.
• Provide accurate information regarding orders, accounts, services, scheduling, or general customer needs.
• Research and resolve customer issues while documenting interactions clearly and accurately.
• Coordinate with internal departments to ensure customer requests are handled efficiently.
• Maintain organized records, update customer information, and support general administrative tasks.
• Deliver a positive customer experience through strong communication, patience, and attention to detail.

Compensation and Benefits

• Pay rate: $20 to $22 per hour.
• Job type: Temp-to-hire.
• Location: Goleta, CA.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.