Customer Service Specialist

InnoSource; Columbus (OH); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

4 weeks paid training

Hybrid work arrangement

Full-time schedule

Job summary

InnoSource is seeking an entry-level Customer Service Specialist in Columbus, OH. The role offers a hybrid schedule (2 days in office, 3 days remote) with no licensing required and opportunities for rapid advancement within the company.

You will build relationships with customers across the U.S. and handle a range of inquiries, guiding decisions on financial and insurance matters while collaborating with a supportive team. Comprehensive benefits and paid training are provided.

Qualifications

• Associate's or more Highly Preferred
• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Responsibilities

• Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S. No sales involved.
• Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
• Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
• Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

Skills

Strong communication skills

Customer service

Education

Associate's or higher

Job description

Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the "Best Employers" for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you!

Why Join Us?

• Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture.
• Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation.
• Comprehensive Training: Benefit from our renowned training program, where you'll learn everything you need to succeed no prior experience required!
• Hybrid Flexibility: Embrace a hybrid role with 2 days in the office and 3 days from home, while staying connected to the Columbus, OH area. Candidates must reside in Ohio and commute to the Columbus, OH office twice a week. Out-of-State applicants will not be considered for the position.

Key Responsibilities

As a Customer Service Specialist, your day will include:

• Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S. No sales involved!
• Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
• Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
• Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

Education & Experience

• Associate's or more Highly Preferred
• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Comprehensive Benefits: Medical, Dental, and Life Insurance benefits

• Rapid Advancement: Opportunities for pay increases within your first year
• Pay: $19/hour to start
• Paid Training: Enjoy 4 weeks of paid training
• Stable Schedule: Full-time, set schedule within Monday to Friday, 8:00 am to 8:00 pm

#ENGTP

Ready to join InnoSource?

Take the next step in your career journey and become part of our innovative team.