Customer Service Specialist

InnoSource; Phoenix (AZ); Hybrid; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work model

Paid training

Equipment provided

Job summary

InnoSource in Phoenix, AZ is hiring a Customer Service Specialist to deliver first-class support to customers across the U.S. This entry-level role offers strong growth within a nationally recognized insurer and a comprehensive training program.

No prior insurance experience is required, and there is no sales involved. The hybrid schedule (2 days in the Scottsdale office, 3 days remote) provides flexibility while staying connected with the team.

Qualifications

• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Responsibilities

• Deliver exceptional customer service while building strong relationships with customers across the U.S
• Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.
• Guide customers in making informed decisions to meet their financial needs.
• Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.

Skills

Customer service

Communication

Team collaboration

Problem solving

Job description

Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the “Best Employers”— as a Customer Service Specialist. If you’re driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.

With a collaborative work culture and a convenient Monday-through-Friday schedule, this position is an excellent entry point into a thriving organization. Plus, our renowned training program ensures you’ll receive all the support and knowledge needed to excel. No prior insurance experience is required and *No sales involved!*

This is a hybrid working model - 2 days in the Scottsdale office, 3 days from home. All equipment will be supplied!

Key Responsibilities

• Deliver exceptional customer service while building strong relationships with customers across the U.S
• Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.
• Guide customers in making informed decisions to meet their financial needs.
• Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.

Education & Experience

• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Comprehensive Benefits: Medical, Dental, and Life Insurance benefits

• Rapid Advancement: Opportunities for pay increases within your first year
• Pay: $19/hour starting out
• Paid Training: Enjoy 4 weeks of paid training
• Stable Schedule: Full-time, set schedule Monday to Friday, between the hours of 8:00 am to 8:00 pm AZ time

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