Customer Service Specialist

InnoSource; Scottsdale (AZ); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Hybrid in-office/remote

Career advancement opportunities

Job summary

InnoSource is hiring a Customer Service Specialist in Scottsdale, AZ. This entry-level role offers a hybrid schedule (2 days in-office, 3 from home) with comprehensive training and paid onboarding. You will handle inquiries from U.S.

customers, guide on financial needs, and join a collaborative team focused on growth. Ideal candidates have 1-2 years in customer service, a degree is preferred, and there is no licensing requirement.

Qualifications

• Bachelor's degree ideal or associate's degree required.
• 1-2 years in customer service preferred.
• No licensing or insurance experience required.
• Strong desire to build and advance your career.

Responsibilities

• Deliver exceptional customer service while building relationships with customers across the U.S.
• Assist customers with complex inquiries, including financial and general insurance questions.
• Guide customers to make informed decisions to meet their financial needs.
• Participate in daily team meetings and foster teamwork.

Skills

Customer service

No licensing needed

Education

Bachelor's degree ideal

Associate's degree required

Job description

Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the “Best Employers”— as a Customer Service Specialist. If you’re driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.

With a collaborative work culture and a convenient Monday-through-Friday schedule, this position is an excellent entry point into a thriving organization. Plus, our renowned training program ensures you’ll receive all the support and knowledge needed to excel. No prior insurance experience is required!

This is a hybrid working model - 2 days in the Scottsdale office, 3 days from home. All equipment will be supplied!

Your Role

• Deliver exceptional customer service while building strong relationships with customers across the U.S
• Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.
• Guide customers in making informed decisions to meet their financial needs.
• Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.

Education and Experience

• Bachelor's Degree Ideal - Associate's Degree Required
• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Comprehensive Benefits:

Medical, Dental, and Life Insurance benefits

• Competitive Pay: Start out earning $19.00/hour
• Rapid Advancement: Opportunities for pay increases within your first year
• Paid Training: Enjoy 4 weeks of paid training
• Stable Schedule: Full-time, set schedule Monday to Friday, between the hours of 8:00 am to 8:00 pm

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check and drug screen, in accordance with all applicable laws.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran