Customer Service Specialist

Kaycan Ltd; Arcadia (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Free eyewear

Friends and family discounts

Team outings

Commuter benefits

Job summary

JINS Eyewear in Arcadia, CA is seeking a Customer Service Specialist to join our store team. You will assist customers with product questions, process purchases, and maintain a welcoming atmosphere throughout the shop.

The role emphasizes professional communication, resolving concerns promptly, and contributing to a positive in-store experience. We offer competitive hourly pay, health/dental/vision benefits, and opportunities for growth within retail.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and active listening skills.
• Ability to resolve customer issues promptly and professionally.

Responsibilities

• Ensure customer happiness with stellar service in-store.
• Address customer needs promptly and courteously, understanding concerns.
• Understand and handle complaints regarding products, services, or sales.

Skills

Customer service

Communication

Problem solving

Job description

# Customer Service Specialist at JINS Eyewear in ArcadiaPosition DescriptionJINS Eyewear is looking for enthusiastic and motivated individuals who are interested in becoming core members. Perks: ● Health, Dental, and Vision insurance ● Paid time off and paid sick leave ● Free eyewear and friends and family discounts ● Team outings every month ● Commuter benefits Essential Functions: ● Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism ● Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations ● Understand and handle customer complaints regarding products, services, sales, or other mattersJob DetailsFull-timeLocationNow HiringJ!NS - Santa Anita400 S Baldwin Ave, Arcadia, CA 91007, USAHourly rate$21.00-$26.00