Customer Service Specialist

Kaycan Ltd; Santa Clara (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid time off and paid sick leave

Free eyewear and friends and family'’

Team outings every month

Commuter benefits

Job summary

JINS Eyewear in Santa Clara is looking for enthusiastic and motivated individuals who are interested in becoming core members of our team, delivering stellar customer service and maintaining a high level of professionalism in every interaction.

Perks include health, dental and vision insurance, paid time off and paid sick leave, free eyewear with friends and family discounts, monthly team outings, and commuter benefits to support your daily commute.

Responsibilities

• Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
• Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations
• Understand and handle customer complaints regarding products, services, sales, or other matters

Job description

JINS Eyewear is looking for enthusiastic and motivated individuals who are interested in becoming core members.

Perks

• Health, Dental, and Vision insurance
• Paid time off and paid sick leave
• Free eyewear and friends and family discounts
• Team outings every month
• Commuter benefits

Essential Functions

• Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
• Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations
• Understand and handle customer complaints regarding products, services, sales, or other matters