Customer Experience Specialist — Eyewear Perks & Growth

Kaycan Ltd; Arcadia (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Free eyewear

Friends and family discounts

Team outings

Commuter benefits

Job summary

JINS Eyewear in Arcadia, CA is seeking a Customer Service Specialist to join our store team. You will assist customers with product questions, process purchases, and maintain a welcoming atmosphere throughout the shop.

The role emphasizes professional communication, resolving concerns promptly, and contributing to a positive in-store experience. We offer competitive hourly pay, health/dental/vision benefits, and opportunities for growth within retail.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and active listening skills.
• Ability to resolve customer issues promptly and professionally.

Responsibilities

• Ensure customer happiness with stellar service in-store.
• Address customer needs promptly and courteously, understanding concerns.
• Understand and handle complaints regarding products, services, or sales.

Skills

Customer service

Communication

Problem solving

Job description

JINS Eyewear in Arcadia, CA is seeking a Customer Service Specialist to join our store team. You will assist customers with product questions, process purchases, and maintain a welcoming atmosphere throughout the shop.

The role emphasizes professional communication, resolving concerns promptly, and contributing to a positive in-store experience. We offer competitive hourly pay, health/dental/vision benefits, and opportunities for growth within retail.