Customer Service Specialist

Kaycan Ltd; San Francisco (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Sick Leave

Free Eyewear

Friends & Family Discounts

Team Outings

Commuter Benefits

Job summary

JINS Eyewear in San Francisco is seeking a Customer Service Specialist to join our team at the Stonestown location. The role centers on delivering stellar service and resolving customer inquiries with professionalism.

We offer benefits including health, dental and vision insurance, paid time off, paid sick leave, eyewear discounts for friends/family, monthly team outings, and commuter benefits.

Qualifications

• Customer-focused communication and problem-solving skills.
• Ability to handle complaints with professionalism.
• Team-oriented with a positive attitude.

Responsibilities

• Provide prompt, friendly customer service and resolve inquiries.
• Address customer needs and understand concerns and expectations.
• Handle product/service complaints in a professional manner.

Job description

# Customer Service Specialist at JINS Eyewear in SFPosition DescriptionJINS Eyewear is looking for enthusiastic and motivated individuals who are interested in becoming core members. Perks: ● Health, Dental, and Vision insurance ● Paid time off and paid sick leave ● Free eyewear and friends and family discounts ● Team outings every month ● Commuter benefits Essential Functions: ● Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism ● Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations ● Understand and handle customer complaints regarding products, services, sales, or other mattersJob DetailsFull-timeLocationNow HiringJ!NS - Stonestown3251 20th Ave, San Francisco, CA 94132, USAHourly rate$23.00-$27.00