Customer Service & Solutions Specialist – Day Shift (Miami)

COSTEX CORP; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

A global provider of replacement parts is seeking a Customer Service Representative in Miami, FL. The ideal candidate will be proactive and customer-focused, handling inquiries, processing orders, and resolving complaints. Responsibilities also include preparing reports, maintaining accurate interactions, and supporting sales departments. Benefits include health insurance and paid time off, with a full-time schedule. This role is pivotal in enhancing customer satisfaction and ensuring smooth operations.

Qualifications

• Proactive and customer-focused with a strong ability to analyze customer needs.
• Experience in handling customer inquiries and complaints effectively.
• Technical knowledge of products and services is beneficial.

Responsibilities

• Respond to inquiries and process orders in a courteous and effective manner.
• Prepare reports of progress and seek innovative strategies to improve sales.
• Interact with customers and ensure proper handling of requirements.

Skills

Strong communication skills

Problem-solving abilities

Attention to detail

Job description

A global provider of replacement parts is seeking a Customer Service Representative in Miami, FL. The ideal candidate will be proactive and customer-focused, handling inquiries, processing orders, and resolving complaints. Responsibilities also include preparing reports, maintaining accurate interactions, and supporting sales departments. Benefits include health insurance and paid time off, with a full-time schedule. This role is pivotal in enhancing customer satisfaction and ensuring smooth operations.