Customer Service & Solutions Advocate

Belden Inc.; Richmond (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Belden Inc. in Richmond, Indiana, seeks a Customer Service Representative to support sales goals by maintaining strong product knowledge and adherence to sales policies. The role collaborates with Field Sales, Inside Sales, Engineering and Marketing to meet customer needs and deliver exemplary service.

The position is based in the Richmond Division office, focusing on customer satisfaction and optimal product solutions.

Qualifications

• Belden’s Customer Service Representative supports the sales goals by developing and maintaining product knowledge and familiarity with sales policies.
• Familiar with departmental, interdepartmental and interplant procedures to achieve the highest level of customer satisfaction.

Responsibilities

• Coordinate with Field Sales, Inside Sales, Engineering and Marketing teams to meet customer requirements and provide exemplary service to customers by recommending products and/or product alternatives to meet their needs.

Job description

Belden Inc. in Richmond, Indiana, seeks a Customer Service Representative to support sales goals by maintaining strong product knowledge and adherence to sales policies. The role collaborates with Field Sales, Inside Sales, Engineering and Marketing to meet customer needs and deliver exemplary service.

The position is based in the Richmond Division office, focusing on customer satisfaction and optimal product solutions.