Customer Service Pro for Kitchen & Bath Solutions

Richelieu Hardware Ltd; Indianapolis (IN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive hourly pay

Group insurance program

401(K) with employer matching

Paid vacation and holidays

Job summary

Richelieu Hardware Ltd in Indianapolis, IN is seeking a Customer Service Representative to provide support by verifying order information and ensuring customer satisfaction. This full-time role involves working collaboratively with sales teams and assisting customers both over the phone and in the showroom.

The ideal candidate will bring related experience, be proficient in Microsoft Office, and possess strong customer service skills. Excellent benefits include competitive wages and a comprehensive benefits program.

Qualifications

• Experience in a similar position.
• Knowledge of Cabinetry, Kitchen & Bath or similar Building Materials.
• Team-oriented attitude with strong initiative.

Responsibilities

• Provide customer service support by analyzing order information.
• Answer phone calls and process customer orders.
• Assist walk-in customers in the showroom.

Skills

Customer service

Problem-solving

Project management

Cabinetry knowledge

Microsoft Office proficiency

Education

High School diploma

Some college courses

Tools

AS400 (preferred)

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Richelieu Hardware Ltd in Indianapolis, IN is seeking a Customer Service Representative to provide support by verifying order information and ensuring customer satisfaction. This full-time role involves working collaboratively with sales teams and assisting customers both over the phone and in the showroom.

The ideal candidate will bring related experience, be proficient in Microsoft Office, and possess strong customer service skills. Excellent benefits include competitive wages and a comprehensive benefits program.