Customer Service Representative

Belden Inc.; Richmond (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Belden Inc. in Richmond, Indiana, seeks a Customer Service Representative to support sales goals by maintaining strong product knowledge and adherence to sales policies. The role collaborates with Field Sales, Inside Sales, Engineering and Marketing to meet customer needs and deliver exemplary service.

The position is based in the Richmond Division office, focusing on customer satisfaction and optimal product solutions.

Qualifications

• Belden’s Customer Service Representative supports the sales goals by developing and maintaining product knowledge and familiarity with sales policies.
• Familiar with departmental, interdepartmental and interplant procedures to achieve the highest level of customer satisfaction.

Responsibilities

• Coordinate with Field Sales, Inside Sales, Engineering and Marketing teams to meet customer requirements and provide exemplary service to customers by recommending products and/or product alternatives to meet their needs.

Job description

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

Belden’s Customer Service Representative supports the sales goals of the company by developing and maintaining a highly skilled level of product knowledge, sales policies, familiarity of departmental, interdepartmental and interplant procedures to achieve the highest level of customer satisfaction. Under this role, you will coordinate with our Field Sales, Inside Sales, Engineering and Marketing teams to meet customer requirements and provide exemplary service to our customers by recommending products and/or product alternatives to meet their needs. This role will be based in the Richmond Division office in Richmond, Indiana.

Let’s Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.