Customer Service & Showroom Assistant - Full-Time

Singer Industrial; Ogden (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Employee discount

Health savings account

Job summary

Watts Steam Store in Ogden, UT is seeking a Customer Service Representative (CSR)/Office Assistant to join our team. Provide timely, friendly service to customers and support sales through effective communication and organization.

Responsibilities include answering calls, data entry into accounting/CRM, invoicing and accounts receivable, assisting front counter customers, maintaining showroom, coordinating with Outside Sales, and ensuring accuracy in product info and order status.

Qualifications

• Customer service experience preferred
• Strong communication, both written and verbal
• Excellent organizational and multitasking abilities
• Proficient with computers; familiarity with QuickBooks, Jobber, and P21 is a plus

Responsibilities

• Answer calls professionally and route messages to appropriate staff
• Enter and maintain customer data in accounting/CRM systems
• Handle invoicing and accounts receivable activities
• Assist front counter customers and maintain a friendly showroom
• Support outside sales with product information, pricing, and order status
• Coordinate maintenance appointments and ensure accurate data entry

Skills

Customer service

Communication

Organization

QuickBooks familiarity

Independent work

Team player

Under pressure

Goal oriented

Tools

QuickBooks

Jobber

P21

Job description

Watts Steam Store in Ogden, UT is seeking a Customer Service Representative (CSR)/Office Assistant to join our team. Provide timely, friendly service to customers and support sales through effective communication and organization.

Responsibilities include answering calls, data entry into accounting/CRM, invoicing and accounts receivable, assisting front counter customers, maintaining showroom, coordinating with Outside Sales, and ensuring accuracy in product info and order status.