Customer Service & Shipping Logistics Associate

Insight Global; Memphis (TN); On-site; USD 28,000 - 30,000; Full time

Job summary

Insight Global in Memphis, TN is seeking a Customer Service Representative to support a large Fortune 500 company. You will handle customer interactions, process shipments, and maintain accurate logs to ensure packages are routed correctly.

The role involves opening and closing responsibilities, and you will be assisting with shipments and escalation as needed. Compensation is $20–$22 per hour based on experience, with Monday–Friday shifts and Saturday mornings.

Qualifications

• Customer service experience required.
• Self-sufficient—will open and close by themselves.
• Basic computer skills to enter shipping/tracking information.
• Strong written and verbal communication skills.

Responsibilities

• Open and close the store each day.
• Help take packages from customers and log shipments correctly.
• Create new shipment logs/labels and ensure correct logging.

Skills

Customer service experience

Self-sufficient

Basic computer skills

Strong written and verbal communicatie

Job description

Insight Global in Memphis, TN is seeking a Customer Service Representative to support a large Fortune 500 company. You will handle customer interactions, process shipments, and maintain accurate logs to ensure packages are routed correctly.

The role involves opening and closing responsibilities, and you will be assisting with shipments and escalation as needed. Compensation is $20–$22 per hour based on experience, with Monday–Friday shifts and Saturday mornings.