Customer Service Representative

Insight Global; Memphis (TN); On-site; USD 28,000 - 30,000; Full time

Job summary

Insight Global in Memphis, TN is seeking a Customer Service Representative to support a large Fortune 500 company. You will handle customer interactions, process shipments, and maintain accurate logs to ensure packages are routed correctly.

The role involves opening and closing responsibilities, and you will be assisting with shipments and escalation as needed. Compensation is $20–$22 per hour based on experience, with Monday–Friday shifts and Saturday mornings.

Qualifications

• Customer service experience required.
• Self-sufficient—will open and close by themselves.
• Basic computer skills to enter shipping/tracking information.
• Strong written and verbal communication skills.

Responsibilities

• Open and close the store each day.
• Help take packages from customers and log shipments correctly.
• Create new shipment logs/labels and ensure correct logging.

Skills

Customer service experience

Self-sufficient

Basic computer skills

Strong written and verbal communicatie

Job description

Position: Customer Service Representative

Location: Memphis, TN

$20-$22 Hourly Based On Experience

Shifts

• Monday-Friday: 9am-6pm
• Saturday: 11am-6pm

Must Have

• Self-sufficient - Will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Customer Service experience
• Strong written and verbal communication skill

Day to Day

This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated