Customer Service Associate - Shipping & Logistics

Insight Global

Stockton (CA)

On-site

USD 29,000 - 33,000

Full time

2 days ago

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Job summary

Insight Global in Stockton, CA is seeking a Customer Service Representative to join our team. The role offers hourly pay of $21-$24 and shifts from Monday to Friday 9am-6pm, plus Saturday 11am-6pm; a solid entry path within a Fortune 500 environment.

The candidate will open and close the store daily, log packages, assist 1–2 clients per hour, and escalate questions to teammates when needed. Strong communication and basic computer skills are required.

Qualifications

3+ years of Customer Service Experience.
Self-sufficient – Will be opening and closing by themselves.
Basic computer skills to enter shipping/tracking information.
Previous team lead or management experience.
Strong written and verbal communication skill.

Responsibilities

This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated