Customer Service Representative

Insight Global; Kansas City (MO); On-site; USD 27,552 - 30,307; Part time

Job summary

Insight Global in Kansas City is looking for a Customer Service Representative to work part-time, approximately 20-22 hours weekly. Responsibilities include opening and closing the store, taking and logging packages, and serving clients. Candidates should possess customer service experience, basic computer skills, and strong communication capabilities. This position offers an opportunity for career growth in operations, finance, or marketing within a Fortune 500 company.

Qualifications

• Self-sufficient – will be opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Customer Service experience required.
• Strong written and verbal communication skills.

Responsibilities

• Opening and closing the store each day.
• Taking packages from customers and ensuring they are logged correctly.
• Serving 1-2 clients per hour and creating new shipment logs/labels.
• Reaching out to team members for questions that need escalation.
• Opportunity to grow with operations, finance, or marketing.

Skills

Self-sufficient

Basic computer skills

Customer Service experience

Strong written and verbal communication skills

Job description

Position: Customer Service Representative

$20-$22 per hour based on experience

Part Time: Roughly 20-22 Hours Weekly

Shifts

• Monday‑Friday: 9am‑6pm
• Saturday: 11am‑6pm

Requirements

• Self‑sufficient – will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Customer Service experience
• Strong written and verbal communication skill

Responsibilities

• Opening and closing the store each day.
• Taking packages from customers and ensuring they are logged correctly to end up in the right location.
• Serving 1-2 clients per hour and creating new shipment logs/labels.
• Reaching out to other team members for questions that need escalation.
• Opportunity to grow with the operations, finance, or marketing divisions of a fortune 500 company if desired.