Customer Service Representative

Insight Global; Bradenton (FL); On-site; USD 28,000 - 30,000; Full time

Job summary

Insight Global is hiring a Customer Service Representative in Bradenton, Florida to support daily shipping and tracking tasks for a Fortune 500 client. The role requires reliable, detail-oriented individuals who can log packages, assist customers, and maintain accurate shipment records.

You will open and close the store, handle 1-2 client interactions per hour, and collaborate with team members to resolve questions.

Qualifications

• Self-sufficient – will be opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Customer service experience.
• Strong written and verbal communication skill.

Responsibilities

• Open and close the store each day.
• Log and track shipments and enter shipping/tracking data.
• Assist 1–2 clients per hour and ensure proper logging of packages.
• Escalate questions to teammates as needed.

Skills

Self-sufficient

Communication

Customer service

Verbal & written communication

Tools

Shipping software

Job description

Position: Customer Service Representative

$20-$22 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!!

Shifts

• Monday-Friday: 9am-6pm
• Saturday: 11am-6pm

Must Have

• Self-sufficient – Will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Customer Service experience
• Strong written and verbal communication skill

Day to Day

This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated