Logistics Customer Service & Shipments Coordinator

Total Quality Logistics; Memphis (TN); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match

Tuition and training reimbursement

Employee discounts

Financial wellness planning

Advancement opportunities

Employee referral bonus opportunities

Job summary

Total Quality Logistics is seeking a Customer Service Coordinator in Memphis, TN. This position offers extensive training to become a transportation expert, and starting compensation at $16.50 per hour. Responsibilities include ensuring efficient shipment coordination, resolving shipping issues, and maintaining excellent customer service.

Applicants should have at least 1 year of customer service experience and strong communication skills. Comprehensive benefits and advancement opportunities are provided.

Qualifications

• 1+ year customer service experience preferred.
• Strong verbal communication skills – face to face and over the phone.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Become the subject matter expert on all administrative tasks related to your accounts.
• Document and manage all tasks in internal systems.
• Schedule appointments and help coordinate shipments.

Skills

Customer service experience

Verbal communication skills

Proficient in Microsoft Office

Job description

Total Quality Logistics is seeking a Customer Service Coordinator in Memphis, TN. This position offers extensive training to become a transportation expert, and starting compensation at $16.50 per hour. Responsibilities include ensuring efficient shipment coordination, resolving shipping issues, and maintaining excellent customer service.

Applicants should have at least 1 year of customer service experience and strong communication skills. Comprehensive benefits and advancement opportunities are provided.