Customer Service - Self Storage Manager

Public Storage; Dayton (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager who can work independently across multiple locations. You will assess customer storage needs, suggest moving supplies, and help customers choose the right solutions.

Daily responsibilities include inspections, cash handling, deposits, and keeping spaces ready to rent. A valid driver’s license and willingness to travel between sites are required; mileage is reimbursed.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to handle cash and process payments accurately.
• Excellent communication and organizational skills.
• Willingness to travel between multiple locations and drive as needed.
• Basic ability to perform light lifting and outdoor work.

Responsibilities

• Assess customer storage needs and upsell packing supplies.
• Inspect daily storage units to confirm inventory and availability.
• Audit cash drawers and perform bank deposits.
• Assist customers with payments and send reminders for overdue balances.
• Travel between locations using own vehicle; mileage reimbursed.

Skills

Customer service

Sales

Cash handling

Communication

Time management

Tools

POS system

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)