Customer Service - Self Storage Manager

Public Storage; Village of Floral Park (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Public Storage in New York seeks a Property Manager to work independently across multiple locations, balancing indoor and outdoor duties while ensuring excellent customer service. You will assess storage needs, upsell packing supplies, conduct daily inventory checks, perform cash handling and deposits, and help customers stay current with payments through reminders.

A valid driver’s license and own vehicle are required to travel between sites, with preferred background in retail or service

Qualifications

• Experience in customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Work independently at multiple locations, balancing indoor and outdoor duties.
• Assess storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Help customers stay current with payments and perform reminder and collection calls when required.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees arerequired to have a valid driver’s license and utilize their own vehicleto travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)