Customer Service - Self Storage Manager

Public Storage; Whitmore Lake (MI); Presencial; USD 21.000 - 39.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a Property Manager to work independently across multiple locations. You will assess customer storage needs, suggest packing supplies, and perform daily inspections to ensure units are ready to rent.

Responsibilities include cash handling and assisting customers with payments and collections as needed. Candidates should come from service-based sales backgrounds, be comfortable working outdoors part of the time, and possess a valid driver’s license to travel between

Formación

• Experience in customer service-centered sales environments such as retail, restaurant or service-based companies.
• Ability to communicate effectively with customers and team members.
• Willingness to travel between locations using own vehicle (mileage reimbursed).

Responsabilidades

• Work independently at multiple locations, both inside and outside.
• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments, reminders, and collections when required.

Conocimientos

Customer service

Sales

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)