Customer Service - Self Storage Manager

Public Storage; Lawrence (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking dedicated Property Managers to work independently across multiple locations in Indiana. Responsibilities include assessing customer storage needs, conducting daily inspections, and performing maintenance tasks. The role requires the ability to lift items and work in outdoor conditions.

Successful candidates should have experience in customer service-based environments. A valid driver's license and personal vehicle for travel are necessary. The position allows for interaction with customers and requires attention to detail.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Able to walk in/around facilities and spend time outdoors.
• Perform cleaning and daily maintenance tasks.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest services.
• Conduct daily storage unit inspections.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)