Customer Service - Self Storage Manager

Public Storage; South Lyon (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Public Storage in Michigan is seeking a Property Manager to work independently across multiple locations. You will assess customer storage needs and make recommendations, including selling packing and moving supplies, to help spaces rent quickly.

Daily duties include inspections, cash handling, and assist with payments reminders. Applicants come from customer service/sales backgrounds; a valid driver's license and use of your own vehicle for travel between sites are required.

Qualifications

• Experience in customer service or sales environments.
• Ability to upsell packing/moving supplies.
• Proven ability to manage time and prioritize tasks.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest options including supplies.
• Daily storage unit inspections to confirm inventory and availability.
• Auditing cash drawers and making bank deposits.
• Assist with payments reminders and collections.

Skills

Customer service

Sales

Organization

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)