Customer Service - Self Storage Manager

Public Storage; San Antonio (TX); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple site locations, combining independent work with daily customer service tasks.

You will assess storage needs, upsell packing and moving supplies, perform unit inspections, and manage cash handling and payments. A valid driver's license and vehicle are required for travel between locations; mileage is reimbursed.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to assess customer storage needs and upsell packing supplies.
• Willingness to travel between locations.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Perform daily unit inspections to ensure inventory is ready to rent.
• Audit cash drawers and handle bank deposits.
• Assist customers with payments and make reminder/collection calls when needed.
• Travel between locations using personal vehicle (mileage reimbursed).

Skills

Customer service

Sales experience

Valid driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)