Customer Service - Self Storage Manager

Public Storage; Delran Township (NJ); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, indoors and outdoors, to assess customer storage needs and recommend packing supplies. You will perform daily unit inspections to ensure spaces are ready to rent and assist customers with payments.

A valid driver’s license and own vehicle are required to travel between locations; mileage reimbursement is available. Successful candidates come from customer-service oriented sales environments.

Qualifications

• Experience in customer service centered sales environments.
• Ability to assess storage needs and upsell packing supplies.
• Strong communication and friendly sales approach.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Work independently at multiple locations and perform daily unit inspections.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and make reminder and collection calls when required.

Skills

Customer service

Sales

Interpersonal communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)