Customer Service - Self Storage Manager

Public Storage; Hunters Creek Village (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is seeking dedicated Property Managers to work independently across various locations in Hunters Creek Village, Texas. This role involves assisting customers with their storage needs, conducting daily inspections, and maintaining the cleanliness of facilities.

Applicants should be prepared for physical tasks such as lifting items and managing outdoor work. A valid driver's license is necessary, as employees will need to travel between locations. Experience in customer service and sales is preferred.

Qualifications

• Successful candidates should have experience in customer service-focused roles.
• Must have a valid driver’s license and access to a vehicle.

Responsibilities

• Perform daily inspections of storage units to ensure availability.
• Assist customers with storage needs and sell moving supplies.
• Conduct routine cleaning and maintenance of facilities.

Skills

Customer service skills

Sales skills

Ability to lift/move items

Organizational skills

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)