Customer Service - Self Storage Manager

Public Storage; Colorado; On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage in Colorado seeks a Property Manager to work independently across multiple locations, assessing customer storage needs and guiding solutions, including selling packing and moving supplies.

Responsibilities include daily unit inspections, cash handling, and keeping customers current with payments while traveling between sites. A valid driver's license and own vehicle are required, with mileage reimbursement available.

Qualifications

• Experience in customer service-centered sales environments (retail, restaurant, fast food, or other service-based sectors).
• Ability to assess customer storage needs and upsell packing/moving supplies.
• Strong communication and organizational skills for managing payments and collections.
• Willingness to travel between locations and work independently.

Responsibilities

• Assess customer storage needs and suggest solutions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Help customers stay current with payments and perform reminder/collection calls as needed.
• Work independently at multiple locations and travel between sites.

Skills

Customer service

Sales experience

Communication skills

Time management

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)