Customer Service - Self Storage Manager

Public Storage; Apple Valley (MN); On-site; USD 38,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, assessing customer storage needs and recommending packing and moving supplies. You will perform daily unit inspections, audit cash drawers, and assist customers with payments and collections.

A valid driver’s license and ability to travel between sites are required, with mileage reimbursement offered. The role involves outdoor work portions and physical tasks, including lifting items and walking

Qualifications

• Experience in customer service-centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Transport items weighing up to 35 pounds and travel between locations using own vehicle (mileage reimbursement available).

Skills

Customer service

Sales experience

Multi-location work

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)