Customer Service – Self Storage Manager

Public Storage; Roseville (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage in Minnesota is seeking a Property Manager to work independently at multiple locations. You will assess customer storage needs, suggest packing and moving supplies, and help renters choose the right solutions to keep spaces ready to rent.

Daily duties include inspections of storage units, auditing cash drawers, processing deposits, and assisting customers with payments. A valid driver's license and own vehicle are required to travel between sites; mileage is reimbursed.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to handle cash and deposits.
• Must have a valid driver's license and own vehicle for travel between locations.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and make bank deposits.
• Help customers manage payments and make reminder/collection calls when required.
• Travel between locations using own vehicle (mileage reimbursement).

Skills

Customer service

Sales

Cash handling

Driver's license

Tools

POS system

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)