Customer Service - Self Storage Manager

Public Storage; Landfall (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Storage in Minnesota is seeking a Property Manager who works independently at multiple locations, assessing customer storage needs and recommending packing supplies. You will conduct daily unit inspections to ensure inventory is ready to rent and manage cash drawers and deposits as part of daily duties.

Additionally, you will help customers stay current on payments and make reminder calls when needed, while traveling between sites using your own vehicle.

Qualifications

• Experience in customer service centered sales environments such as retail or service industries.
• Ability to explain storage options and upsell packing supplies.
• Strong communication and interpersonal skills.

Responsibilities

• Our Property Managers work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Auditing cash drawers and handling bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Organization

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)