Customer Service - Self Storage Manager

Public Storage; Round Rock (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager in Round Rock, Texas, who can work independently across multiple locations. The role involves assessing customer storage needs, conducting storage unit inspections, and managing daily operations like cash auditing and customer payment follow-ups.

Candidates should demonstrate experience in customer service roles and have physical capabilities to manage operational tasks, including lifting items and maintaining facility appearance. A valid driver's license is required for this position.

Qualifications

• Experience in customer service centered sales environments including retail, restaurant, or fast food.
• Valid driver’s license and use of own vehicle for travel.

Responsibilities

• Work independently at multiple locations inside and outside.
• Assess customer storage needs and provide recommendations.
• Perform daily storage unit inspections for inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist with customer payment reminders and collection calls.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)