Customer Service - Self Storage Manager

Public Storage; Oroville (CA); Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a diligent Property Manager to work at multiple sites in California. You will assess customer storage needs, upsell packing and moving supplies, and conduct daily inspections to ensure units are ready to rent.

The role requires a valid driver's license and reliable vehicle to travel between locations; cash handling, deposits, and payment reminders are part of the daily routine, along with routine cleaning and maintenance.

Formación

• Experience in customer service-centered sales environments.
• Ability to assess customer storage needs and upsell supplies.
• Willingness to travel between multiple locations.

Responsabilidades

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help keep customers current with payments and perform reminder/collection calls when required.
• Travel between locations using own vehicle; perform cleaning and maintenance tasks as needed.

Conocimientos

Customer service

Sales

Cash handling

Driver's license

Communication

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)